Create community engagement plans to give communities a voice in a process.
Promote information sharing and collaboration with a variety of in-person and digital engagement methods.
Thoughtfully involve communities that have traditional been excluded from processes.
Build long-term trust and credibility with community members.

Facilitate public meetings, board or internal meetings, focus groups, stakeholder committees, technical working groups, community workshops, and advisory groups to help groups achieve clear outcomes.
Manage all meeting logistics and documentation.
Set ground rules, design talking points and facilitation plans, and model a collaborative tone to allow everyone to participate and for groups to look beyond positions to understand concerns, needs, and interests.

Facilitate strategic planning sessions to define vision, mission, and values; priorities, goals, and objectives; roles and responsibilities; and action plans.
Conduct organizational and operational assessments.
Design iterative tracking systems, metrics, and implementation plans.

Develop messaging tailored to specific audiences and communications channels.
Create educational materials including fact sheets, infographics, press releases, and newsletters.
Turn complex technical information into plain language and visuals.
Facilitate focus groups to ensure messages resonate with target audiences.

Map communities to understand key players, issues, process and implementation issues, and advice.
Identify potential issues or challenges that may impact a project, why issues are important, what concerns inform those issues, and opportunities to address them.
Develop engagement and decision-making strategies based on assessment findings.

Act as a third-party neutral facilitator using interest-based negotiation principles to resolve conflicts and identify paths forward.
Mediate lasting and voluntary agreements agreements and help parties preserve relationships.
Coach parties on interest-based negotiation, mediation principles, and collaboration engagement.